Car roadside assistance in JBR is a mobile breakdown service that comes to the car at any hour. A technician jump starts or replaces the battery, deals with a flat tyre, brings fuel or helps with a lockout, and arranges a recovery truck if the fault cannot be fixed on the spot. Call or send your location on WhatsApp, 24/7.
What's included
- Battery test, jump start and car battery replacement on the spot
- Flat tyre help: spare wheel fitted, tyre inflated or plugged
- Emergency fuel delivery when the tank has run dry
- Lockout help when the keys are shut inside the car
- Basic fault finding: fuses, loose battery terminals, coolant level and a fault code scan
- Recovery truck to a workshop or your home when the car cannot be fixed where it is
Signs you need it
- The car won't start: one click, a slow crank or nothing at all
- A tyre has gone flat and you have no spare or no tools
- The fuel gauge is on empty and the engine has cut out
- The temperature gauge is in the red or steam is coming from under the bonnet
- The keys are locked inside the car
24/7 car roadside assistance: How it works
From first message to driving away usually takes under an hour.
Call or send a pin
Tell us what happened and share your live location on WhatsApp. Add the tower name, basement level and bay number if you are in a car park.
Help arrives
Inside JBR a technician usually arrives in 20 to 35 minutes with a tester, jump pack, batteries, compressor and tools, and starts with the simplest likely cause.
Fixed or recovered
If the fault can be fixed there, you drive away. If it needs a workshop, we arrange a recovery truck and tell you where the car is going before it moves.
Good to know in JBR
Most breakdowns in JBR are small. Batteries fail without warning in summer heat, often after the car has sat in a basement for a week or two while the owner travels. The harder part is being found. Each tower cluster has its own entrances and several parking levels, and the road is one-way, so a wrong turn means another full loop. The tower name, level and bay number save real time.
Us, the dealership, or a tow to a garage
Three ways to deal with a dead battery, and what each one usually looks like.
| JBR Battery | Dealership | Tow to a garage | |
|---|---|---|---|
| Where it's done | At your car | At the service centre | At the garage, after a tow |
| Typical wait | 20–35 minutes in JBR | By appointment | Tow time plus the queue |
| Battery tested before you buy | Always | Usually | It varies |
| Choice of brands | 14 brands, three tiers | One brand | Whatever is in stock |
| Open at 2am | Yes, 24/7 | No | Rarely |
| Warranty | Up to 24 months, in writing | Varies by brand | It varies |
| Split payments | Tabby and Tamara | Rarely | Rarely |
Dealership and garage columns describe what is typical in Dubai. Individual providers differ.
On call across JBR and the neighbourhoods around it
Our technicians are based in JBR, so the towers along The Walk, the beach parking and the Marina side are the quickest to reach. The circle shows roughly 5 km from our base.
Nearby areas we cover
- Dubai Marina5–15 min
- Bluewaters Island6–15 min
- Jumeirah Lake Towers (JLT)8–20 min
- Palm Jumeirah12–30 min
- Dubai Harbour7–18 min
- Dubai Media City8–20 min
- Dubai Internet City10–22 min
- Dubai Knowledge Park10–24 min
- Al Sufouh12–25 min
- Barsha Heights (Tecom)12–28 min
- The Greens12–26 min
- The Views11–25 min
- Emirates Hills12–25 min
- The Meadows12–24 min
- The Springs15–30 min
- The Lakes13–27 min
- Jumeirah Islands12–25 min
- Jumeirah Park14–28 min
- Discovery Gardens15–32 min
- Al Barsha18–35 min
Related services
The same number gets you a mechanic, a recovery truck or an AC technician. Small jobs are done where the car is parked.
- Emergency fuel deliveryPetrol or diesel brought to your car when the tank runs dry.
- Flat tyre fixSpare fitted, tyre inflated or plugged where the car stopped
- Car towing serviceFlatbed recovery from JBR basements, The Walk and the roadside, day or night.
- Car AC gas fillingWeak cooling checked, leaks traced with dye, gas charged by weight.
- Oil changeEngine oil and filter changed to the grade in your handbook.
What drivers say on Google
4.9 average from 10,200+ reviews.




4.910,200+ reviews- 5 / 5

Layla H.
a month ago
Car was dead on P2 after three weeks away. Sent the tower and bay number on WhatsApp and the technician was at the car in about 25 minutes. He tested it first and showed me the printout before changing anything.
Nissan Patrol · Sadaf, JBR
- 5 / 5

James W.
2 months ago
The dealership quoted me three days. These guys fitted an AGM battery in my building's basement the same evening and registered it to the car. Start-stop works again.
BMW X5 · Dubai Marina
- 5 / 5

Aarav S.
2 months ago
Honest. I was sure I needed a new battery. He jump started it, checked the alternator and told me the battery still had life in it, just drive it more. Didn't try to sell me anything.
Toyota Camry · Rimal, JBR
- 4 / 5

Sarah M.
3 months ago
Friday night on The Walk so it took closer to 40 minutes than 30, but they called to say so. Battery is in the boot on mine and he knew exactly where to go. Paid with Tabby.
Range Rover Evoque · Bahar, JBR
- 5 / 5

Omar K.
4 months ago
Called at 1am after a flight. Someone answered straight away and the car was running before 2. Warranty written on the invoice, old battery taken away.
Lexus ES · Murjan, JBR
- 5 / 5

Noura A.
5 months ago
Clear about the options. Three brands that fit my car, what each one cost and how long the warranty was, all on WhatsApp before he set off. No surprises when he arrived.
Mercedes-Benz C 200 · Bluewaters Island
- 5 / 5

Hassan R.
6 months ago
Second time I've used them, different car. Same result: on time, clean job, terminals cleaned without me asking. I've saved the number.
Kia Sportage · Shams, JBR
- 5 / 5

Muhammad T.
7 months ago
Security at my cluster can be difficult with outside contractors. They told me exactly what to say to the gate and it went smoothly. Battery changed in twenty minutes.
Mitsubishi Pajero · Jumeirah Lake Towers
24/7 car roadside assistance: common questions
What should I do while I wait for help?
Switch on the hazard lights and, if the car is on a live road, move to a safe place away from traffic. In a basement, stay with the car or near the lift lobby and keep your phone on. Do not keep cranking a car that will not start, as it drains what is left in the battery.
Do I need a membership to call for roadside assistance?
No. There is no membership or subscription. You call or message when you need help and pay for that visit by cash, card, Tabby or Tamara. If your insurance includes breakdown cover you can still use us, but claim rules are between you and your insurer.
Can you help outside JBR?
Yes. Dubai Marina, Bluewaters Island, Jumeirah Lake Towers, Palm Jumeirah and Dubai Harbour are a short drive from JBR. Further out, the arrival time depends on distance and traffic, and we give you an honest estimate when you call.
Car not starting right now?
Message us the make, model and where it's parked. You'll have a price and an arrival time in a few minutes.


